Customer Relationship Management: IQ in IT
Customer Relationship Management is a means to organise, synchronise and automate customer interaction. This can include software designed to help facilitate the acquisition of new customers and leads and tools to help provide support, marketing and analytics for customer bases.
Blue Canvas can help implement and install CRM tools for you as part of our development services. We will listen and pay careful attention to your business requirements to offer the solution right for you.
Networds
Target Audience
or target group is the primary group of people that something, usually an advertising campaign, is aimed at appealing to. A target audience can be people of a certain age group, gender, marital status, etc.
Web analytics
is the measurement, collection, analysis and reporting of internet data for purposes of understanding and optimizing web usage.
Key performance indicator
(KPI) is a measure of performance. Such measures are commonly used to help an organization define and evaluate how successful it is, typically in terms of making progress towards its long-term organizational goals